Privacy policy

WaggleBox (Mcever Pty Ltd) ABN: 61 684 999 344
Effective Date: 7 August 2025

1. Overview

WaggleBox respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following:

• Name, email address, phone number

• Shipping/billing addresses

• Payment details (processed via third-party providers like Shopify or PayPal)

• Purchase history and product preferences

• IP address, cookies, and browser session data

3. How We Collect Your Information

Data is collected through:

• Shopify checkout process

• Newsletter sign-ups

• Customer service inquiries

• Cookies and web analytics tools

4. How We Use Your Information

We use your data to:

• Process orders and payments

• Ship products

• Communicate with you

• Improve our services

• Conduct marketing and promotional campaigns (only with consent)

5. Disclosure to Third Parties

We may disclose your personal info to:

• Service providers (e.g., Shopify, Stripe, delivery partners)

• Legal authorities if required

• Analytics and marketing platforms

• Other Ever Group entities or affiliates

We do not sell your information.

6. Overseas Data Transfer

Data may be stored or processed outside of Australia (e.g. by Shopify or email providers).

7. Access and Corrections

To access, update, or delete your data, email: privacy@wagglebox.au. We respond within 30 days.

8. Complaints

If you believe your privacy has been breached, contact privacy@wagglebox.au. You can also lodge complaints with the Office of the Australian Information Commissioner (OAIC).